We offer a variety of support to participants and residents of the City of Boroondara who are facing financial hardship or difficult circumstances — including food, material aid, and referrals.

If you receive Centrelink benefits, please bring your health care card or low-income card with you.

We understand that payments can be delayed or that you may not meet standard eligibility requirements. Please call us on 0409 019 269 to discuss your situation and ask for Natalie.

Note: our site at 23 Highbury Grove is currently undergoing renovations. We've relocated and are still operating next door at 21 Highbury Grove.

Emergency Relief

We provide access to:

  • Washing machine & dryer

  • Computer and internet

  • Free shower packs, redeemable at any local YMCA

Additional directory information and resources can be found at Help at Hand.

Homeless Support

Our shower packs include toiletry essentials and a shammy towel.

We also provide our packs to:

Shower facilities: